AI at Work

A Whole New Way of Working

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Customer Zero

Our Year with Copilot: What Microsoft Has Learned About AI at Work

Getting AI right requires intention, experimentation, and some unexpected heroes. Here’s how you can apply insights from our experience to your own organization.

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Articles

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Adoption

3 Proven Ways to Boost AI Usage and Make It Stick

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AI at Work

Anatomy of a Copilot

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Adoption

AI’s Impact at 3 Industry-Leading Companies

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Recap

The Ripple Effect of AI at Work

Podcasts

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Podcast

Lumen CEO Kate Johnson Says Leaders Should Be Catalysts

A colorful photo-illustration of Sal Khan, founder of the Khan Academy and author of the newly released book Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing).

Podcast

Khan Academy Founder Sal Khan on the Future of Learning

A colorful photo-illustration of Charles Lamanna, corporate vice president of business apps & platforms at Microsoft.

Podcast

Charles Lamanna on AI’s Next Big Role

A colorful photo-illustration of Michael Platt, Director of the Wharton Neuroscience Initiative and Professor of Marketing, Neuroscience, and Psychology at the University of Pennsylvania.

Podcast

How AI Can Reveal the Neural Secrets Behind Great Leadership

Work Trend Index

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2024 Work Trend Index Annual Report

AI at Work Is Here. Now Comes the Hard Part

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Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

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Work Trend Index Annual Report

Will AI Fix Work?

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Work Trend Index Special Report

The New Performance Equation in the Age of AI

Guides

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AI + Field Service

How AI Can Give Field Service Technicians a Boost

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AI + Customer Service

How AI Can Empower Customer Service Agents

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AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

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AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

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