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Advice

How Not to Use AI

Don’t stop with the low-hanging fruit—and other ways to get more out of AI.

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2024 Work Trend Index Annual Report

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Editor's Pick

 Illustration contains text reading “AI Data Drop” and productivity signifiers like charts, graphs, document icons, and comment boxes. 

Quick Read

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Trending

A colorful photo-illustration of Molly Wood, technology and business journalist, entrepreneur, and host of the WorkLab podcast.

Podcast

Generative AI

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.

2024 Work Trend Index Annual Report

An illustration of a rural road that comes to a fork, offering a choice of two different directions to take.

Editor's Pick

An illustration of a person using a ladder to pick fruit from a tree, with two baskets on the ground containing the fruit.

Advice

How Not to Use AI

Don’t stop with the low-hanging fruit—and other ways to get more out of AI.

 Illustration contains text reading “AI Data Drop” and productivity signifiers like charts, graphs, document icons, and comment boxes. 

Quick Read

Light refracting through a prism shaped like a Copilot sparkle

Trending

A colorful photo-illustration of Molly Wood, technology and business journalist, entrepreneur, and host of the WorkLab podcast.

Podcast

Generative AI

Generative AI

AI will revolutionize work. Learn how

A colorful photo-illustration of Jaime Teevan, Chief Scientist and Technical Fellow at Microsoft 

Podcast

Microsoft’s Chief Scientist on AI’s Untapped Potential

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Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

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Podcast

Conor Grennan on Moving Beyond the “Search Engine Mindset”

Practical Guidance

The WorkLab Guides

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AI + Field Service

How AI Can Give Field Service Technicians a Boost

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AI + Customer Service

How AI Can Empower Customer Service Agents

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AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

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AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

Leadership

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  1. AI at Work: How to Get Ahead on the AI Adoption Curve
  2. AI at Work: “Can AI Help with This?”
  3. A Role Model for AI-Driven Transformation

Culture

Illustration of a rocket taking off, flecked with AI-style sparkles. 
  1. 3 Proven Ways to Boost AI Usage and Make It Stick
  2. The Key to a Thriving Workforce? A Smart Approach to AI
  3. AI Data Drop: What the Future Workforce Really Cares About

Innovation

An illustrated telescope, with an AI prompt window and business charts and graphs in the background.
  1. AI at Work: How AI Will Help Us Navigate Uncertainty
  2. 11 Unexpected AI-at-Work Insights from 2024
  3. AI at Work: What Are AI Agents, and How Do They Help Businesses?

Collaboration

A colorful illustration of several different islands connected by bridges.
  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

Performance

An illustration of a person using a ladder to pick fruit from a tree, with two baskets on the ground containing the fruit.
  1. How Not to Use AI
  2. AI at Work: 3 Scenarios for Unlocking AI’s Full Potential
  3. AI at Work: Why CIOs Matter More than Ever

Wellbeing

A graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.
  1. AI Data Drop: How AI Breaks Down Barriers to Inclusivity
  2. These 5 New Habits Will Help You Get the Most Out of AI
  3. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden
In the News
Thumbnail of Satya Nadella and Sam Altman

Microsoft and LinkedIn talk AI in the workplace

Jared Spataro on the future of work

How technology is transforming collaboration and innovation at work

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Harvard Business Review

How AI Can Make Us Better Leaders

Small Business

Microsoft 365 Copilot drove up to 353% ROI for small and medium businesses—new study

Forbes

The Corporate Race For Implementing AI Is Hot. Here’s How To Get Ahead

Additional research on the future of work

Explore Microsoft Research