Results

AI Impact at Dow: Copilot Identifies Millions in Cost Savings

How the materials science company is transforming its freight invoicing system—and streamlining its entire global shipping operation.

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.

2024 Work Trend Index Annual Report

Various colorful objects, each a reference to a topic covered in the article, are stacked into a sculpture, with the number 2024 placed in the middle.

Editor's Pick

 A stylized illustration showing data elements coming together and interacting with each other.

Quick Read

An illustrated telescope, with an AI prompt window and business charts and graphs in the background.

Trending

A colorful photo-illustration of Kevin Novak, data scientist and founder of Rackhouse Ventures  

Podcast

A graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.

Generative AI

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.

2024 Work Trend Index Annual Report

Various colorful objects, each a reference to a topic covered in the article, are stacked into a sculpture, with the number 2024 placed in the middle.

Editor's Pick

Results

AI Impact at Dow: Copilot Identifies Millions in Cost Savings

How the materials science company is transforming its freight invoicing system—and streamlining its entire global shipping operation.

 A stylized illustration showing data elements coming together and interacting with each other.

Quick Read

An illustrated telescope, with an AI prompt window and business charts and graphs in the background.

Trending

A colorful photo-illustration of Kevin Novak, data scientist and founder of Rackhouse Ventures  

Podcast

A graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.

Generative AI

Generative AI

AI will revolutionize work. Learn how

A colorful photo-illustration of Jaime Teevan, Chief Scientist and Technical Fellow at Microsoft 

Podcast

Microsoft’s Chief Scientist on AI’s Untapped Potential

Light refracting through a prism shaped like a Copilot sparkle

By the Numbers

AI Is Already Changing Work—Microsoft Included

A colorful illustration of people being launched or boosted into the sky with capes that remind the viewer of cursor pointers.

Work Trend Index Special Report

What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

Practical Guidance

The WorkLab Guides

A colorful animation depicting an industrial site, with little cartoon bubbles popping up to depict people asking for help as they face technical issues or equipment breakdowns. 

AI + Field Service

How AI Can Give Field Service Technicians a Boost

A colorful animation depicting the desk of a customer service employee who is responding to messages and requests that pop up. 

AI + Customer Service

How AI Can Empower Customer Service Agents

A colorful illustration of a seller’s desk.

AI + Sellers

How Sellers Can Use AI to Better Engage with Customers

A colorful illustration of a marketer’s desk.

AI + Marketers

How Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

Leadership

An illustration of a worker using AI on a laptop computer, with a backdrop of a chart and graph indicating company performance.
  1. AI at Work: “Can AI Help with This?”
  2. A Role Model for AI-Driven Transformation
  3. LLMs Are Becoming a Commodity—Now What?

Culture

Illustration of a rocket taking off, flecked with AI-style sparkles. 
  1. 3 Proven Ways to Boost AI Usage and Make It Stick
  2. The Key to a Thriving Workforce? A Smart Approach to AI
  3. AI Data Drop: What the Future Workforce Really Cares About

Innovation

An illustration of a worker using AI agents to populate various forms of charts and graphs.
  1. AI at Work: What Are AI Agents, and How Do They Help Businesses?
  2. AI Impact at Dow: Copilot Identifies Millions in Cost Savings
  3. The Right Way to Co-Create With AI

Collaboration

A colorful illustration of several different islands connected by bridges.
  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

Performance

A drawing of person working at a laptop
  1. AI at Work: Why CIOs Matter More than Ever
  2. Inside an AI-Native Ad Agency
  3. AI Data Drop: 5 Copilot Prompts to Try Out at Work

Wellbeing

A colorful illustration depicting many different people exercising—for example, lifting weights or stretching. It’s a metaphor for building strong habits when it comes to AI.  
  1. These 5 New Habits Will Help You Get the Most Out of AI
  2. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden
  3. How I Hybrid: Meditation, the Perfect Pen, and Drawing Boundaries
In the News
Thumbnail of Satya Nadella and Sam Altman

Microsoft and LinkedIn talk AI in the workplace

Jared Spataro on the future of work

How technology is transforming collaboration and innovation at work

‎

Harvard Business Review

How AI Can Make Us Better Leaders

Small Business

Microsoft 365 Copilot drove up to 353% ROI for small and medium businesses—new study

Forbes

The Corporate Race For Implementing AI Is Hot. Here’s How To Get Ahead

Additional research on the future of work

Explore Microsoft Research